Important Updates

Monday, April 14, 2014

The Connecticut Certification Board, Inc.

April 14, 2014

Wallingford, CT professionalism – it is defined by Webster’s as “the skill, good judgment and polite behavior that is expected from a person who was trained to do a job well.” It is the backbone of our vocation. The directors and staff of the CCB are committed to the advancement of professionalism for ourselves and for our certified professionals. It is our expectation that our certified professionals here in Connecticut will lead the way, for the benefit of our clients, our agencies and also for the profession as a whole. With that being said, please note the following reminders which will improve the services of the CCB provides.

Website: The CCB website is continually updated for easier access to the information that our professionals require. Many of these changes are made based upon the recommendations that you make. We value this feedback and gladly implement suggestions to increase ease of use. Most of the questions that we receive can be answered by information on the CCB website. We recommend that individuals seek the information they require through the website before contacting the CCB staff with questions. Please note that you will be referred back to the website should the information that you seek is readily available there.

Standards: Credentialing standards, whether for initial certification or for renewals, are developed by the CCB (and in many cases, the IC&RC) and are verified through the documentation that you provide. Please make sure that when submitting application materials that you have included everything that the standards require. This helps to avoid any delays in processing application materials.

Contacting the CCB: We strongly encourage professionals seeking information to contact us via email rather than over the phone. Using email provides a documentation trail which helps to avoid confusion during the process. Please note that there are only two of us in the office and with the volume of information that we process, often times we are not able to answer the phone. Emails can be responded to whether we are in the office or not, which makes it more convenient. Please remember to check your junk or spam folders in you email to avoid missing any information. We do send reminders out in advance regarding renewals as a courtesy only. Filing documentation in a timely manner is solely the responsibility of the certified professional.

We appreciate your adherence to these updates. It will make it easier for us to get you the information that you need in a more timely fashion.


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98 South Turnpike Rd., Suite D

Wallingford, CT 06492

203.284.8800

203.284.9500 Fax

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