CCB Code of Ethics
A key tenet underlying the work of the Connecticut Certification Board is to ensure that individuals who hold the credentials we issue adhere to the highest of ethical standards in accordance with our written Code of Ethics. Any individual certified by the CCB agrees in writing to conform to this Code as a condition of obtaining and retaining any of our credentials. To obtain a copy of our Code of Ethics, please click on the link below:
Protocol for Resolving Ethical Complaints and Complaint Form
While the vast majority of Connecticut's certified workforce behaves in a consistently ethical fashion, there are on rare occasions formal complaints levied against certified individuals. When an allegation of an ethical breach is formally raised against anyone certified by the Connecticut Certification Board, the CCB has a protocol in place to investigate and deal with the complaint in a timely and professional manner. The investigative and complaint resolution process is a multi layered process that ensures that the due process rights of both the accused and the accuser are protected. This process can best be summarized as follows:
- Anyone wishing to formally make an ethics complaint against someone currently certified by the Connecticut Certification Board must do so in writing using the Ethics Complaint form developed by the CCB. Once a formal written Ethics complaint form is received by the CCB, the Executive Director, or his/ her designee will verify that the subject of the complaint is in fact certified by the CCB. If the subject of the complaint is not certified by the CCB then that fact is communicated to the complainant and no further action is taken. If the subject of the complaint is in fact certified by the CCB, then the complaint then moves to the next phase of the ethics complaint process.
- The next phase of the ethics review process is to determine if the action, error or omission being alleged constitutes a violation of the CCB Code of Ethics. If the allegation does not constitute a violation of the CCB Code of Ethics, then no further action is taken and that finding is communicated to the complainant. If the allegation is determined to be a violation of the CCB Code of Ethics, then the complaint then moves to the next phase of the ethics complaint process.
- At this stage of the process, the Ethics Subcommittee of the CCB Board of Directors conducts a formal investigation of the allegation which includes the collection of written and signed testimony from the complainant, the accused, and any witnesses that may have first hand knowledge of the situation. Once this investigation is completed, then the complaint then moves to the next phase of the ethics complaint process.
- The written testimony, once collected, is reviewed by Ethics Subcommittee of the CCB Board of Directors to determine if there is probable cause to take action against the subject of the complaint. If no finding of guilt is determined then no further action is taken and that finding is communicated to the complainant. If there is a finding of guilt, sanctions against the accused are determined and could include any action up to and including permanent revocation of the CCB issued credential and where appropriate referral of relevant information to other Licensing, regulatory and law enforcement bodies.
- Once a finding of guilt and/ or sanctions has been established, the subject of the complaint has the right to a formal hearing to appeal the finding of guilt or the sanctions being proposed. Once that hearing occurs, the final disposition of the complaint will be determined and all involved parties will be formally notified of the final resolution.
If you wish to file a formal complaint or obtain a copy of our Ethics Complaint form, please click on the link below:
For details about the CCB Code of Ethical Conduct Disciplinary Procedures, please click on the link below: